Summary of Customer Ratings & Reviews

Overall Rating

3.7 out of 5

Users gave these average ratings:

Quality

3.8 out of 5

Ease of use 3.4 out of 5

3.4 out of 5

Features

3.8 out of 5

Value

3.4 out of 5

4 of 6 (67%) customers would recommend this product to a friend. Read all reviews

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Con:

Difficult to use (2)
Features/Settings (2)

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Product Reviews

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Overall:

2 out of 5

Quality:

2 out of 5

Ease of use: 2 out of 5

2 out of 5

Features:

2 out of 5

Value:

2 out of 5

kev914
Location: Modesto, CA Date: August 1, 2009 I've owned this product for: A few weeks
Primary reason I chose LG: Price

Would recommend: No

FEATURED REVIEW

Useless most of the time

Cons: Features/Settings

"I bought this phone for ease of texting, and it falls flat on its face. The QWERTY keyboard was the main feature I wanted, but since it doesn't work about half of the time why use it. It freezes up on me. As of this moment it has not worked in almost 24 hours. This is the second phone since the end of May. I sent the first one back for the same problem. I guess I should have read the customer reviews on the AT&T website before buying it. My kid wants it anyway because its pretty, so as soon as I get to next up grade I will gladly part with it."

1 of 1 people found this review helpful.

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Overall:

4 out of 5

Quality:

4 out of 5

Ease of use: 4 out of 5

4 out of 5

Features:

4 out of 5

Value:

4 out of 5

AmericanMom
Location: Pacific Northwest Date: November 6, 2009 I've owned this product for: A few weeks
Primary reason I chose LG: Online Research

Would recommend: Yes

Works for me!

Pros: Features/Settings, easy to use, Performance, Style/Design

"I was in pretty desperate need of a new phone, having had the same one for over two years, with a battery life dwindling down to almost nothing. At nearly seven months pregnant, I needed one I could rely on! The Xenon has worked out quite nicely for me. The keyboard is bigger than the one on my old phone (even though the phone itself is smaller than my last phone!), and I love the fact that when you're entering information into a "number-only" field (i.e., phone number), it automatically switches to the numbered keys instead of having to hit the "fn" button before typing each number. My only complaint thus far is that the button to activate the camera is VERY close to the key lock button, and I've accidentally hit the camera button on a couple of occasions when I was attempting to hit the key lock button. I'm still learning all the ins and outs of the phone's features, but at this point, I'm quite happy with it."

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Overall:

5 out of 5

STF1029
Location: Demorest, GA Date: November 6, 2009 I've owned this product for: Several months
Primary reason I chose LG: Product Quality

Would recommend: Yes

Top 250 Contributor

I love this phone

Pros: Quality, Features/Settings, easy to use, Performance, Style/Design

"I purchased this phone instead of an IPhone and I don't regret it in the least. It is easy to use and I love the ease of the web browser. Great phone..."

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Overall:

4 out of 5

Quality:

5 out of 5

Ease of use: 3 out of 5

3 out of 5

Features:

5 out of 5

Value:

4 out of 5

Jen
Location: Concord, NC Date: November 6, 2009 I've owned this product for: Several months
Primary reason I chose LG: Price

Would recommend: Yes

Lots of Features

Pros: Quality, Features/Settings, Style/Design
Cons: Difficult to use

"The unlock feature is a bit cumbersome and time consuming. Otherwise, a great phone with plenty of features."

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